Experience Design Leader | London

Experience & Service Designer, Strategist and Creative Director

Designing experiences for complex interactivity and processes, data visualisation and insights, AI and Gen AI and technology-centric experiences. Leading teams and creating products.

Recent projects

Uniper

Energy trading software

Abu Dhabi Investment Organisation

Investor journey service design

AQA

Data Insights - Data led education

View my recent work

Extensive hands-on experience spanning most industries, working in the trenches with experience, technical and delivery teams delivering cutting edge solutions.

I love complex design and technology challenges, and I love leading teams through those challenges.

I lead by example, am practical by nature.

  • 20+ years experience
  • 22 years fast-paced consulting experience (Avanade & Accenture)
  • 6 years Creative Director
  • 17 years of people, team leadership and team building and development
  • Digital Workplace and Knowledge Management expert
  • A wealth of experience at the world’s largest companies and Government agencies spanning just about every industry
  • Australian with dual British nationality

experience strategy - creative direction - design thinking - envisioning - user research and testing - information architecture - usability - accessibility - information architecture (IA) - service design - AI and Gen AI design - data visualisation - content design - brand - large project delivery (on and offshore) - product ownership (driving vision and roadmapping) - Employee Experience, Digital Workplace & Knowledge Management (M365 & Power Platform) - Video production and editing - Luma Design Thinking Facilitator certified - License to Hire certified - Figma - Adobe Creative Suite

Experience Design Leader | London

Experience & Service Designer, Strategist and Creative Director

Home

About

Work

Designing experiences for complex interactivity and processes, data visualisation and insights, AI and Gen AI and technology-centric experiences. Leading teams and creating products.

Recent projects

Uniper

Energy trading software

ADIO

Investor journey service design

AQA

Data Insights - Data led education

Take a look at my work

Extensive hands-on experience spanning most industries, working in the trenches with experience, technical and delivery teams delivering cutting edge solutions.

I love complex design and technology challenges, and I love leading teams through those challenges.

I lead by example, am practical by nature.

  • 20+ years experience
  • 22 years fast-paced consulting experience (Avanade & Accenture)
  • 6 years Creative Director
  • 18 years of people, team leadership and team building and development
  • Digital Workplace and Knowledge Management expert
  • A wealth of experience at the world’s largest companies and Government agencies spanning just about every industry
  • Australian with dual British nationality

experience strategy - creative direction - design thinking - envisioning - storytelling - user research and testing - information architecture - usability - accessibility - information architecture (IA) - service design - AI and Gen AI design - data visualisation - content design - sales & solutioning - large project delivery (on and offshore) - product ownership (driving vision and roadmapping) - Employee Experience, Digital Workplace & Knowledge Management (M365 & Power Platform) - Video production and editing - Luma Design Thinking Facilitator certified - License to Hire certified - Figma - Adobe Creative Suite

Experience Design Leader | London

Experience & Service Designer, Strategist and Creative Director

Home

About

Work

Designing experiences for complex interactivity and processes, data visualisation and insights, AI and Gen AI and technology-centric experiences. Leading teams and creating products.

Recent projects

Uniper

Energy trading software

Abu Dhabi Investment Organisation

Investor journey service design

AQA

Data Insights - Data led education

Take a look at my work

Extensive hands-on experience spanning most industries, working in the trenches with experience, technical and delivery teams delivering cutting edge solutions.

I love complex design and technology challenges, and I love leading teams through those challenges.

I lead by example, am practical by nature.

  • 20+ years experience
  • 22 years fast-paced consulting experience (Avanade & Accenture)
  • 6 years Creative Director
  • 18 years of people, team leadership and team building and development
  • Digital Workplace and Knowledge Management expert
  • A wealth of experience at the world’s largest companies and Government agencies spanning just about every industry
  • Australian with dual British nationality

experience strategy - creative direction - design thinking - envisioning - user research and testing - information architecture - usability - accessibility - information architecture (IA) - service design - AI and Gen AI design - data visualisation - content design - brand - large project delivery (on and offshore) - product ownership (driving vision and roadmapping) - Employee Experience, Digital Workplace & Knowledge Management (M365 & Power Platform) - Video production and editing - Luma Design Thinking Facilitator certified - License to Hire certified - Figma - Adobe Creative Suite